“White Door Consulting completely solved the problem. Looking back it’s amazing how we did it without their input. I would recommend them unreservedly.”
Graham Daldry | ECD | Specsavers
“I have been responsible for Specsavers internal creative agency for 5 years. In that time the business has grown from a minimal budget to a communications spend in excess of £70m using all the media channels. I was acutely aware that we needed to review the way we worked to bring order to the ever increasing workload. The problem was completely solved for me. To the extent of placing experienced project managers here in Guernsey to ensure their recommendations were bedded in. Looking back it’s amazing how we did it without their input. I would recommend them unreservedly.”
“White Door have delivered to the brief in every way”
Daniel Hodgkiss | Global Transformation Director | Customer Propositions at Tesco
“One of the first projects I identified when I started at Tesco was the need to completely rewrite the briefing and governance process from scratch, which I knew would force the business to face the unenviable prospect of resetting years of baked-in behaviours, followed by a period of corporate learning of something new.
With so many variables (people, process, politics, etc...) I felt it was vital to bring in a trusted 3rd party to audit, stamp best practice, and then help design an implementation plan that an internal team could adopt, and thus become the heroes.
I mitigate risk wherever possible so I decided to go through my CRM agency, insisting they underwrite the quality of the consultant as well as the output, with the prospect of losing favour with a very large client should things go awry.
They confidently introduced me to White Door Consulting, and I don't believe they could have picked a better option.
After a very swift three months Lou and Jim have delivered to the brief in every way, bringing me along for the ride and, more importantly, adopting the internal team and leaving them with the confidence to continue independently. As an ex-Consultant myself this is not always what we are encouraged to do, so to be pleasantly surprised by this is an understatement.
3 weeks post and things are really starting to change. My team are confident, reinvigorated and this is translating into real transformation throughout my organisation.”
“Now we are reaping the benefits in terms of strategic thinking and better, more effective creative work produced far more efficiently”
Luke Mugliston | Marketing Director | Fidelity Investments
“White Door Consulting worked closely with our marketing team and the agency to get beneath the skin of the issues and to define a common vision of an ideal future. They brought this to life at a 'best practice' workshop where the marketing and agency teams together developed mutual ways of working that created the conditions for the relationship to thrive.
Now we are reaping the benefits in terms of strategic thinking and better, more effective, creativework produced far more efficiently. The whole process has proved invaluable to us”
“Creatives produce better work. Account teams present the work more compellingly. The transformation was near instantaneous. The effect on our business is tangible. I wouldn’t hesitate in recommending them.”
Mick Mahoney | Chief Creative Officer | O&M London
"We have a deceptively simple mantra: All roads lead to the work. However we recognised that in order to create the conditions for consistently strong work, we needed to eliminate the bottlenecks, blind bends and diversions that were holding us back. We called in White Door to design and build the structure and process that would liberate our Creative Teams and Account Management to deliver their best. The transformation was near instantaneous. The creatives are able to concentrate on producing better work with less effort (rather than worrying about logistics), and our account teams are better prepared to present the work compellingly to clients. The effect on our business is tangible. I wouldn’t hesitate in recommending them.”
"There's not an agency I've seen that couldn't benefit from their experience and hands-on problem-solving involvement"
Alison Burns | CEO | JWT London
"White Door Consulting has a really unique expertise – an understanding of creative services from every perspective, a world-understanding of what it takes to do great creative work, and a global outlook.There's not an agency I've seen that couldn't benefit from their experience and hands-on problem-solving involvement"
“We’ve delighted our client. We couldn’t have done it without White Door”
Richard Rawlins | CEO | Finn Communications
“In less than a month we delighted our client with a response to a global challenge. We could not have done it without White Door’s experience, insight and guidance.”
“Transformed the way we run our business”
Penny Herriman | CEO | Glue Isobar
“White Door played an instrumental role in helping us make the business more efficient and effective without destroying any of our creative spirit. It transformed the way we run our business.”
“Great results. Experts. High Integrity”
Nicola Mendelsohn CBE | Exec Chair | Karmarama
“White Door has a great understanding of the industry and were a great help in changing the systems and processes that we had in place. I also enjoyed working with them. Great results. Expert. High Integrity.”
“We are operating as a more efficient, profitable and effective agency already”
Clare Donald | Chief Production Officer | O&M London
"I started at Ogilvy&Mather London in June 2016 as Chief Production Officer. Having arrived from Google, one of the things that was immediately obvious to me was the need to change the way we managed our processes - from scoping jobs to managing resource burn right up to how we 'closed' each job and learnt lessons to take forward.
I contacted White Door Consulting, and was delighted with their proactive and collaborative approach. Through their diligence and depth of analysis, we came up with a robust plan for change.
They then worked with me to instigate new ways of working, which involved getting buy-in from the entire agency. People tend to be resistant to change, so it was critical that we presented the new thinking in a sensitive and detailed way.
We are now 5 months into our new practice. We are operating as a more efficient, profitable and effective agency already. I am certain that the improvements will continue to demonstrate the importance of having expert advice in order to effect change in ways of working and thinking."
“They provided a framework for operational and cultural change in the agency. I would not hesitate to recommend them.”
Paul Stonebridge | CEO | Splash Worldwide
“Having independent consultants take a look at the way your agency operates can be invaluable. Jim and Louise’s complementary skills, personality and in-depth knowledge of the industry provided a catalyst and framework for operational and cultural change within the agency. I would not hesitate to recommend them”